Basement Waterproofing Customer Testimonial from Lorinda P. in Germantown, NY

I met with Matt in August of 2007 and was very impressed. His explanation of how the system worked as we walked through the basement and later as he was completing the diagram was very detailed. My questions were answered and suggestions were made so I could decide with confidence. I decided on the Triple Safe Sump Pump system with Ice Guard Discharge Line system.

The crew arrived as scheduled. Martin was the foreman. They immediately hung heavy plastic from ceiling to floor to further protect all the stuff that I had pushed to the center and did my best to cover with anything larger than a towel!

Martin was very courteous and answered any questions that I had. The work site was left neat and orderly at the end of each day. Each step of the installation was explained to me. The crew was able to angle the outside trench exactly where I needed it to go and the entire job, including final clean-up was done by late Thursday afternoon!

Martin gave me instructions regarding the Sani-Dry and we walked through the whole project in case I had any questions or concerns.

With all the wet weather we've had, not a drop of water has come in and we're talking about a house surrounded by underground natural springs and with a foundation that was dug too low! I even got to hear the battery back-up pump kick on when we lost electric for a day (further proof that the system was working). Not only is the perimeter bone dry, there is also no dampness along the fine cracks in the cement floor!

This has proven to be one of the best investments we've ever made. I wish I called you about 20 years ago! Your people are superior in professionalism and your product is outstanding! Thanks again for the freedom and peace of mind.

Let it rain, let it rain, let it rain!