Testimonials for Basement Systems of New York

Dear Tracey, Anita, Amanda, Chris, Billy & Dan,   First I must apologize for taking so long to thank you for all the care and concern you gave me regarding the timely response with my dehumidifier replacement issue. It is very difficult finding ANY business that shows true concern and great customer service, but you truly did for me. Tracey reached out to Chris who called immediately and he listened to ALL my issues/concerns very patiently and was able to juggle their schedule and have my dehumidifier replaced to mitigate the mold issue in my crawl space.  I also want to thank you for keeping your word; it is VERY difficult to find anymore. Billy is terrific, he is courteous, neat, and professional. Dan's help was also much appreciated. All of the above qualities I have mentioned from the office staff and management to the installers are very difficult to find anymore and I truly appreciate the help you all extended to me! I am very glad I chose Basement Systems of New York. In my opinion, you are respectful, compassionate, and caring. Thank you again to everyone!

This system is so helpful! What a world of difference this has made. It looks fantastic. 

Thanks to your crew for their skill and courtesy. We are most pleased with their work and attitude! Thanks!

This crew was absolutely courteous and respectful. I was very pleased with the job your crew did and they finished in two days! 

I spoke to several other companies aside from your and I am EXTREMELY glad I choose yours!

I am extremely satisfied with the job and the installation crew was especially courteous. They did a great job cleaning up after the work was finished. The office staff was helpful and knowledgeable. I would definitely choose to work with this company again.

The Crew arrived on time everyday. They cleaned up after themselves. I would recommend the system to anyone and everyone.  

I am very satisfied with the system and the cleanup. We have dealt with your company before and were satisfied now and then. 

I am very satisfied with the job done. The crew was courteous and hard working as well as the office staff. I was very impressed with the crew and Jack as well.

I had the crawlspace lined and insulated. I am very happy with the work that was done.

Job was done as promised. No supervision was need because the worker were so polite and hardworking. We were impressed of how quickly the job was done.

It is a pleasure working with a professional company. Your company understands what customer service is all about. I would recommend you to anyone. 

The men in the crew did a professional job! Working in a crawl space is not an easy job but they moved quickly through the job and maintained a clean space along with replacing everything to the way it was found. After 3/4 inches of rain these past few days and the yard over flowing with water, it was a pleasure to look under the house and not see any water. It was completely dry. This was a job well done. 

The men did a very professional job. Working in a crawl space is not pleasant. But they went right to work to complete the task. The work moved along quickly. And after completion of the job they placed all soil and plants back into place. And after we had an inch of rain it felt awesome to look under the house and see that everything was dry. 

The workers were very efficient! They came to the job on time. The crew said it would take two days and that is what it took. I was pleased with their work and their efficiency.